Q&A after briefing session 17 February, 2021:
Enquiry: Testing environment required to be set up on cloud?
Enquiry: How many users are expected for using the DHC mobile app?
Answer: Please refer to tender document page 24 of the tender document about expected number of users.
Enquiry: Does the DHC mobile app support guest users?
Answer: Yes, but only part of the features will be able to be used for guest users.
Enquiry: Does the tenderer need to publish the DHC mobile app to Apple App Store and Google Play Store?
Answer: Yes. The tenderer need to help to setup and publish the DHC mobile app to Apple App Store and Google Play Store with KTSCHCA account.
Enquiry: Does the tenderer need to provide analysis features to the result of the questionnaires (For example, pre-post result comparison, etc.)?
Answer: Only simple statistics (mean, frequency count, etc.) is required.
Enquiry: Does the DHC mobile app allow repeat entry of data within a period of time (For example, questionnaires, blood pressure result, etc.)?
Answer: Yes, repeat entry is allowed within a period of time but the tenderer should provide a mechanism to prevent users from abusing the system.
Enquiry: Does the tenderer require to consolidate data collected from external API?
Answer: Yes, extra development cost (if any) of the data consolidation features should be included into the section “External Connectivity” mentioned in page 24 of the tender document.
Enquiry: Does the tenderer need to present the consolidated data collected through external API on user’s view?
Answer: Yes, the treatment of data from external API is same as internal data and tenderer should consolidate both data to present (display) on the DHC mobile app, extra development cost (if any) of this part should be included into the section “External Connectivity” mentioned in page 24 of the tender document.
Enquiry: Will the questionnaires’ content change from time to time?
Enquiry: Is there any report to be generated from questionnaire results?
Answer: Only simple statistics (mean, frequency count, etc.) may be required.
Enquiry: Is there any target time frame of Phase 1?
Answer: Phase 1 should be as soon as possible, and the developer should provide a reasonable development plan to support it.
Enquiry: What is the publisher of the App to Apple App Store and Google Play Store?
Update on 19 November, 2020
Q&A after briefing session on November 9, 2020:
Enquiry: Can we store the softcopy files in a USB flash drive instead of CD or DVD?
Enquiry: For the storyboard of descriptions of visuals and scripts, can we only draft in Traditional Chinese?
Answer: Draft storyboard of the project videos with both Chinese and English description of visuals and scripts are required. Simple translation of English will be accepted.
Enquiry: Would persons of “Experience sharing ” be provided by association?
Answer: We will help identify and invite our members for interview if necessary.
Enquiry: For the 3rd video “Health Seeking Behavior Education”, we would like to ascertain the definition of “Health seeking behavior “. Is it what have stated in DHC’s website as below?
Patients’ Patterns – creating challenges
• become more and more media – and technology-savvy
• prefer the traditional practice of seeking secondary and curative health care rather than primary and preventive health care
• self-medicate directly by going to the local pharmacy
• tend to treat the medical consultation merely as a service, instead of viewing the doctor as a caring long-term health partner
• Used to the low cost Hospital Authority services
Answer: We would like to use the “Health Seeking Behavior Education” video to educate the public about the important of disease prevention and should not be disease orientated. To educate the public to proactive monitor their health conditions.
Enquiry: Apart from storyboard which requires both in Chinese and English, is there any language requirement for the whole proposal?
Answer: There is no special requirement on language for the whole proposal, either English or Chinese is fine.
Updated on 7 September, 2020
Q&A after briefing session 31 August, 2020:
Enquiry: What is the conduit type? Surface mount or concealed?
Answer: Concealed is preferred, please specify the conduit type on the tender. Otherwise concealed is expected.
Enquiry: Clarify the Gym room in tender document page 22.
Answer: Gym Room is equal to Physiotherapy / OT/ Training Room defined in page 19 and page 21.
Enquiry: Will the control tablet use existing WIFI?
Answer: No, tenderers should build their own WIFI for tablet control if necessary.
Enquiry: What is the size of amplifiers in Mini Theatre?
Answer: The amplifier should be able to be placed inside the equipment cabinet of Mini Theatre.
Enquiry: Where to place the control equipment of room 1 to 5?
Answer: The equipment can be placed in the cabinets at Room 3.
Enquiry: Is it possible to use another type of speaker instead of box speaker at Physiotherapy / OT/ Training Room? (Tender document page 21 point 9.13)
Answer: Yes, if the sound quality matches with or better than the box speaker setup.
Enquiry: Clarify the meaning of tender document page 21 point 9.10
Answer: Duplicated entry of tender document page 21 point 9.9, tenderer can ignore this item.
Enquiry: Clarify the quantity of item 1.6 of tender document page 28
Answer: This is typo, the quantity of item 1.6 should be 3.
Update on September 10, 2020
Q&A after briefing session on August 31, 2020:
Enquiry: Eligibility of the tender – contract value
Answer: At least one single contract of a total contract value of not less than Hong Kong Four Hundred Thousand or a continuous contract under same client of a total contract value of not less than Hong Kong Four Hundred Thousand. Please provide necessary supporting for our verification.
Enquiry: Toilet necessities and cleansing
Answer: All toilets are managed by the building’s business management office, which they provide all necessities within the washrooms, including toilet rolls and hand washing detergent.
Enquiry: Garbage disposal
Answer: The service provider cleaning team is responsible to dispose of the packed garbage at the waste collection point on the 1st floor.
Enquiry: Air-conditioners cleaning standard
Answer: We required cleaning of the AC exposed area only. There is no need to take out the panel and filter for cleaning.
Enquiry: Cleaning staff insurance
Answer: All cleaning staff employed by the agent should be covered by employee compensation insurance and public liability insurance. The public liability insurance with minimum indemnity amount of HK$10 million per incident during the contract period
Further Q&A on Sep 10, 2020:
Enquiry: Frequency on cleaning grease trap (清潔隔油池)
Answer: Daily cleansing for the one in pantry. Others (around 15 grease trap) would be weekly cleansing.
Tender Invitation for Providing Influenza Vaccination Service 流感疫苗服務招標
Interested medical enterprise/clinic is invited to submit a proposal for providing vaccine from September 2020 to March 2021. The tender specification can be obtained HERE (English version only).
Contractor is required to submit their Proposal including all the Contract Schedules (Schedule 1 – 3) in a sealed envelope clearly marked with title of “Proposal for Provision of Influenza Vaccination Service under Signature Project Scheme (SPS)” (but should not bear any indication which may relate the tender to the tenderer). Relevant printed or visual material to illustrate the proposed work approach should also be submitted as part of the Proposal.
For details, please refer to the tender specification.
Closing Date and Time: 20th July 2020 12:00nn.
For enquiry, please call 2370 1466.
有興趣投標之醫療公司/診所所提供的計劃書需要包括投標規範文件附表(附表1-3)並以封密的信封清楚註明“Proposal for Provision of Influenza Vaccination Service under Signature Project Scheme (SPS)” (但不得有任何記認，使人認出投標者的身分。用於說明擬議工作方法的相關印刷或視覺材料也應作為計劃書的一部分提交)。